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Shipping Information

General Information

Delivery Cost

Because haggis is perishable we only use express couriers which guarantees delivery to the most of the UK next day, subject to weather conditions etc. The cost of this is £8.75. Delivery outwith the UK mainland is calculated at the checkout and is based on the weight of your order. 

Delivery Date

You must select a preferred delivery date at the checkout, this information can be added at Step 4 on the checkout process. We aim to despatch all orders placed before 1pm on the same day, subject to stock levels. 

Tracking

After your order has been placed you will be emailed an order ID number. Once your order has been despatched you will be emailed a tracking number. You can track the progress of your order by entering your details into the Order Tracking box on the right hand side of our website. Our couriers will also email you tracking details so you can track the progress of your parcel on their tracking system.

Perishable Produce

Please note that we cannot export fresh haggis outwith Europe and cannot send any type of haggis or alcohol into the USA. We reserve the right to despatch our goods frozen if we think is in the interest of food hygiene safety, eg mild weather, but we will add a note notifying you of this in the contents of your order.    

UK Deliveries  

We use UK Mail and Royal Mail for our deliveries, 99% of them are delivered next day although we cannot guarantee this. Allow at least two days for UK deliveries at Christmas and allow an extra day for the Scottish highlands and islands and other remote parts of the UK. Shipping costs range from £6.95 to £9.95. We use UK Mail express for UK bound parcels and aim to delivery it on the date you select at the checkout.

European Deliveries

We use DHL for all of our European deliveries. DHL have designed an excellent state of the art shipping tool which gives customers estimated transit speeds. It is called the DHL Capability tool, click image below (opens in a new window). See below for the details you will need to add to this form to get an estimated shipping speed. Please note that the transit speeds commence after your order has been despatched. Please note that it is very important that you use this tool to avoid not receiving your order on time.   

DHL Capability Tool

DHL Economy Service (2-4 days)

If you decide to choose the DHL Economy service please check this link (opens in a new window) The DHL tool will estimate the transit speeds for your destination. The tool will ask you to enter some information, please add the following details into the DHL form:

Origin country is United Kingdom, origin zip code is FK7 8EX and the origin city is Stirling. You do not need to add any weight or dimensions to get an estimate.

DHL Express Service (1-2 days)

Our DHL Express service is normally next day but always within 2 working days. Please check this link (opens in a new window) The DHL tool will estimate the transit speeds for your destination. The tool which will ask you to enter some information, please add the following details into the DHL form:

Origin country is United Kingdom, origin zip code is FK7 8EX and the origin city is Stirling. You do not need to add any weight or dimensions to get an estimate.

Worldwide Deliveries 

Worldwide Shipping (1-7 days)

We can ship to virtually every country in the world. Transit time to these countries is 1-7 days and the cost depends on the weight of your order. Please check this link (opens in a new window) The DHL tool will estimate the transit speeds for your destination. The tool which will ask you to add some information, please add the following details into the DHL form:

Origin country is United Kingdom, origin zip code is FK7 8EX and the origin city is Stirling. You do not need to add any weight or dimensions to get an estimate.